Troy Grier has extensive experience in managing Mortgage Servicing Package updates and enhancements as a Senior System Administrator at Primary Residential Mortgage and previously at Flagstar Bank and Cenlar FSB. Troy has also led teams of Customer Service Representatives and Research Leads in various roles, including Operations Supervisor and Operations Supervisor- Research. Mr. Grier also has experience as a Customer Interaction Operations Manager at Educational Testing Service.
October, 2020 - present