R. Michael Wall

Client Implementation Specialist at PrimeRevenue

R. Michael Wall has a diverse work experience spanning multiple industries and roles.

- From 2023, they worked as a Client Implementation Specialist at PrimeRevenue.

- At Schlesinger Group (2021-2022), they held the positions of Director, API Demand Operations and Account Manager, API Demand Operations. R. Michael was responsible for managing a team, maximizing performance of client accounts, and generating additional revenues through account optimization.

- At Cint (2018-2021), they served as an Implementation Specialist, leading end-to-end processes for implementing API product solutions and fostering continuous improvement.

- At Mediaocean (2013-2018), they worked as a Support Specialist II, providing technical support and leading troubleshooting efforts, including a pilot project for process improvement.

- R. Michael also has experience as an Information Technology Consultant at Literacy Volunteers of Atlanta (2009-2014), a Project Team Lead at Georgia-Pacific LLC (2013), and a Technical Support Analyst at Core Security Technologies (2007-2009), where they provided technical support, created customized software solutions, and managed client accounts.

R. Michael Wall holds a Bachelor of Business Administration degree in Computer Information Systems from Georgia State University - J. Mack Robinson College of Business, which they obtained between 2010 and 2013. Prior to that, they studied Computer Networking and Information Systems at Wentworth Institute of Technology from 2004 to 2006. R. Michael also holds an Associate's Degree in Computer Engineering Technology from Gateway Technical College, which they completed between 2002 and 2004. Additionally, they have obtained a certification in "Business Analyst and Project Manager Collaboration" from LinkedIn in May 2023.

Links

Previous companies

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Timeline

  • Client Implementation Specialist

    April, 2023 - present