Amy O'Donnell

Amy O'Donnell has a diverse work experience spanning over several years. Amy started their career in 2000 as a Vehicle Liquidations Representative at Primus/Ford Motor Credit, where they had responsibilities such as educating customers on their lease accounts and processing termination letters. From 2004 to 2005, they worked as a Collections Representative at Ford Motor Credit Company, handling past-due auto loans and assisting customers with payment arrangements. In 2005, they joined Manheim/Remarketing Solutions as a Recovery CSR Team Lead, managing client accounts and conducting skip investigations. Amy then became a Recovery Ops Supervisor at Renovo Services LLC (formerly Manheim/Remarketing Solutions) from 2005 to 2011, where they supervised staff and fostered a team environment. In 2012, they took on the role of Director of Training & Development (Compliance) at Primeritus Financial Services, Inc, where they developed new hire training programs and conducted internal training. Amy also assumed the position of Chief Compliance Officer at Primeritus Financial Services, Inc, overseeing compliance efforts and staying up-to-date with laws and regulations.

Amy O'Donnell attended Columbia Southern University from 2011 to 2013, where they obtained an Associate of Applied Science in Business with a focus on Business Management. In 2013, they also obtained a Six Sigma White Belt Certificate of Achievement from the Aveta Business Institute. Additionally, they have a certification in Certified Asset Recovery Specialist (C.A.R.S.) from RISC, although the specific date of obtaining this certification is unknown.