Adrienne Williams

Adrienne Williams has a diverse work experience spanning over a decade. Adrienne most recently worked as the Director of Customer Success at PrimeStreet since June 2018. Before that, they were a Senior Account Manager at Sutherland from 2016 to May 2018, where they managed a contract to provide call center services and led a team of 13 managers and 300+ customer service representatives. Prior to that, they held the position of Contact Center Director at Puritans Pride Inc from October 2014 to March 2016, overseeing call center operations for a manufacturer and direct seller of vitamin supplements. Adrienne also worked as the Manager of Knowledge Management and Training at Kaplan Test Prep and Admissions from November 2012 to November 2014, and as the National Manager of Student Accounts from March 2009 to February 2010. Throughout their career, Adrienne has demonstrated strong leadership and management skills, successfully implementing strategic initiatives, and improving customer service and sales performance.

Adrienne Williams attended Christopher Newport University from 1998 to 2003, where they obtained a Bachelor of Arts degree in English. Additionally, they have a certification in Lean Six Sigma Greenbelt from Farmingdale State College, although the specific month and year of obtaining this certification are not mentioned.