Kate McPhail has a strong background in customer experience and management. Kate started their career at About A Girl in 2010, where they served as an Assistant Manager for three years. In 2014, they joined Vibe Teacher Recruitment as a Senior Consultant until 2015. Kate then moved to STA Travel, working as a Travel Agent from 2015 to 2016. Currently, they are employed at Princess Polly, holding the position of Customer Experience Manager since 2016. In March 2021, Kate was promoted to the role of Director of Customer Experience AU at Princess Polly.
Kate McPhail has a Bachelor's Degree in Languages & Linguistics which they obtained from Griffith University from the years 2008 to 2011. Prior to that, they attended Robina State High School from 2003 to 2007, although it is not specified whether they obtained a degree or field of study from there. Additionally, Kate McPhail holds certifications in First Aid & CPR and TESOL, but the institutions and dates of obtaining these certifications are not specified.
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