Alice Oaks

Alice Oaks is a seasoned professional in customer success management, currently serving as the Senior Manager of Merchant Success at Printify since December 2017. In this role, Alice oversees the entire merchant success function, leading a team of Merchant Success Managers and Specialists while developing customer success strategies and driving data-based decision-making. Previously, Alice held positions as Merchant Success Team Lead and Merchant Success Manager, where responsibilities included achieving team goals, managing merchant portfolios, and fostering long-term relationships. Alice's career commenced at Data Factories as a Data Processing Specialist. Alice holds a Bachelor of Arts degree in International and Intercultural Communication from the Latvian Academy of Culture, earned between 2009 and 2014.