Kathleen Novak

Kathleen Novak is a seasoned legal operations professional currently serving as Senior Director and Legal Operations Consultant at Priori since July 2025, where strategic support is provided to in-house clients for optimizing legal service delivery. Previously, Kathleen held the position of Senior Director of Legal Operations at Norfolk Southern from September 2021 to May 2025, successfully scaling the legal operations function. Past roles also include Director and Head of Legal Operations at Lyft, Head of Global Legal Operations at Informatica, and Head of Legal Operations at Adobe Marketo. Kathleen’s career began with a role as Board Liaison and Global Legal Department Manager at SAP SuccessFactors. Continuous professional development includes an ongoing PMP Certification and White Belt Certification in Project Management and Process Methodologies, respectively, with formal education from Santa Clara University.