Alon Botvinik is an experienced professional in the field of technology and customer support with a robust background in library discovery software and technical services. Currently serving as the Head of Professional Services at Priority Software since February 2023, Alon has held various leadership roles at Ex Libris from January 2010 to January 2023, including Director of Tech Support and Senior Manager for products such as Primo, Alma, and Rialto. Alon's earlier career includes positions as a Java Web Programmer at D.I.C, IT Helpdesk at the Jewish Agency, and a Server Administrator at VGames, demonstrating a strong foundation in software development and IT support. Alon Botvinik holds an MBA from the University of Illinois Urbana-Champaign and a BS in Computer Science from Hadassah College, Jerusalem.
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