Heather Fregeau

Heather Fregeau is a seasoned professional in claims management, currently serving as the Chief Claims Officer for Liability & Property at PRISM since September 2015. With a robust background that includes roles as Director of Liability Claims and Liability Claims Manager, Heather has demonstrated expertise in providing strategic direction, overseeing operations, and enhancing team performance in the claims department. Previously, Heather held positions at CSAC Excess Insurance Authority, where responsibilities included providing effective coverage analysis and guidance on claims handling, and at Rapidigm, focusing on HR administration. Heather began a career in customer service as an Assistant Store Manager at Starbucks. Educational qualifications include a Bachelor's degree in Business Management from the University of Phoenix and multiple professional designations related to risk management and claims.