Prisma Health
Shyamala Chandler, currently serving as the Contact Center Operations Manager at Prisma Health since April 2021, has extensive experience in quality assurance, user acceptance testing, and operations management across various industries. Previously held roles include Senior Manager of QA and UAT Process at Advance Auto Parts, where management of a 20-member offshore customer support team and execution of full test coverage for multiple software products were key responsibilities. Other notable positions include Senior Consultant at Decatrend Technologies, Manager and Senior Content Analyst positions at Advance Auto Parts, and Senior Business Analyst at Cisco Systems Inc. Educational qualifications include a Master's degree in Electrical Engineering from Santa Clara University, a Bachelor's degree in Electrical Engineering from Vellore Institute of Technology, and ongoing Master's degrees in Accounting and Finance as well as Engineering/Industrial Management.
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Prisma Health
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Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. The company has one Purpose: Inspire health. Serve with compassion. Be the difference. Prisma Health is comprised of two affiliates: Prisma Health–Upstate and Prisma Health– Midlands. Together they are dedicated to improving the health of all South Carolinians through improved clinical quality, access to care and patient experience, while also addressing the rising cost of health care. The affiliates are nationally recognized as some of the best places to work and to receive care. With more than 30,000 team members, physicians and volunteers, Prisma Health is the state’s largest private employer. Prisma Health works to improve the health of the local communities in the Midlands and Upstate regions through its community health programs. As one of the 50 largest health systems in the country, Prisma Health is committed to academic and clinical research excellence and focuses on educating the next generation of physicians, nurses, dentists and other medical professionals. The Prisma Health executive home office is in Greenville, South Carolina. For more information, visit www.prismahealth.org.