Lisa Caserta

Lisa Caserta is an experienced technical writer with a career spanning over three decades in the technology and legal sectors. Currently serving as a Senior Technical Writer at PrismHR since December 2018, Lisa is responsible for creating end-user documentation for the Payroll module and maintaining release notes. Previous roles include Principal Technical Writer at BlueSnap, where Lisa documented API updates, and a Legal Assistant/Paralegal at the Law Office of Robert G. Clark. Lisa's extensive background at Cisco Systems includes roles as both a Principal Technical Writer and Senior Technical Writer, focusing on end-user documentation, Agile methodologies, and software testing. Lisa holds a B.A. in English from Framingham State University and a Paralegal Certificate from Mount Wachusett Community College.