Romany Said

Romany Said is an experienced Desktop Support Technician currently working at Vensure Employer Services and PrismHR since December 2022 and February 2022, respectively. Romany specializes in monitoring and troubleshooting Windows desktops and applications, supporting Active Directory, and deploying images and software in Microsoft environments. Previous experience includes roles as an IT Support Specialist for The TJX Companies, where responsibilities encompassed desktop support and network administration, and as an IT desktop help technician at Cross IT Consulting, with a focus on server maintenance and troubleshooting. Additional roles encompassed freelance IT support, troubleshooting at retail locations, and technical support at Modern Salam School, ensuring effective communication and support for various technical concerns. Romany holds a Bachelor’s Degree in Education Technology from Assiut University, Egypt.