Henok Kelete is a seasoned professional in customer marketing and retention, currently serving as the Director of Customer Marketing and Head of Retention at Performance Predictions since June 2019. Prior to this role, Henok held the position of Partner Services Manager at Cold Mountain Consulting LLP from May 2017 to June 2019, and co-founded Spots Development Group, LLC., where services were offered from March 2016 to December 2018. Henok Kelete earned a Bachelor's degree in Computer Information Systems from Georgia State University.