Heather Soss

Heather Soss is a skilled healthcare professional with extensive experience in case management, reimbursement, and medical billing. Currently serving as a Case Manager at PRO-Spectus since January 2022, Heather previously held the position of Reimbursement Manager at ReimbursementIQ, LLC, where contributions included increasing billable case volume and enhancing operating efficiencies through business process reengineering. Prior roles include Medical Billing Supervisor at North Florida Surgeons, where revenue cycle management was optimized, and Optometry Billing Specialist at St Johns Eye Associates, where significant improvements in charge capture and patient billing processes were achieved. Heather's career began as a Customer Service Representative at Graphics Suisse, Inc., and included a foundational role as a Teacher for the Deaf at the VA School for the Deaf, Blind and Multi-Disabled. Educational credentials include a Bachelor of Arts in Special Education and Teaching from Michigan State University and a Certified Professional Coder certification from Allied Business School.