Proactive was founded in 1999 with a view to provide end to end, integrated rehabilitation services. Employing more than 200 clinical staff, and a network of branches throughout the New Zealand, Proactive provides a range of rehabilitation, health and wellbeing services to DHB’s, ACC, private insurers, corporate organisations and individuals.
We base our service delivery around three principles:
- Wellbeing: We adopt a “wellbeing” approach to service delivery, with the view that optimising client engagement and promoting an attitude of wellness will promote independence. 
- The Four Corners Approach: Health conditions and injuries are all complex in nature. our approach to assessment, care planning and service delivery employs tools and processes that employ a biopsychosocial and multifactorial approach to service delivery. 
- Transformational Rehabilitation: Our goal is to not only engage clients in a service that provides for “rehabilitation” or “improved health outcomes”, but to engage clients in an experience that challenges any beliefs and behaviours that impact negatively on their health and wellbeing.
Throughout our 20 year history, Proactive’s health and rehabilitation services have become known as being both bespoke and holistic, while providing the expertise that our clients need. Team members within our organisation pride themselves on proactivity in addressing client’s needs, striving for a full understanding of a client’s situation, and taking a natural approach when working with our clients.

Health & Wellness

Health Care

Rehabilitation

Proactive

Proactive's headquarters in Wellington, New Zealand

The Lower Hutt office focuses on health and rehabilitation services, including support from occupational therapists.

Lower Hutt

Matthew Clarke

Shantal Edwards

Ben Thynne

The Therapist Team at Proactive is composed of physiotherapists and occupational therapists who work collaboratively to provide holistic rehabilitation services. They focus on optimizing client wellbeing, utilizing a biopsychosocial approach for assessment and care planning, and fostering transformational rehabilitation experiences. This team plays a crucial role in delivering bespoke and integrated health solutions tailored to the needs of individuals, corporate organizations, and healthcare providers across New Zealand.

Therapist Team

The Occupational Health and Clinical Services team at Proactive specializes in delivering comprehensive health and rehabilitation services tailored to the needs of various clients, including government bodies, insurers, corporates, and individuals. This interdisciplinary team ensures optimal client engagement and wellness by utilizing a holistic, biopsychosocial approach, addressing both the physical and psychological aspects of health. Their expertise includes clinical assessments, personalized care planning, and transformational rehabilitation programs geared towards fostering independence and promoting long-term well-being.

Occupational Health and Clinical Services

This department is responsible for managing the organization's financial health and administrative functions.

Finance and Administration

The Operations Management Team at Proactive is responsible for ensuring the seamless delivery of rehabilitation, health, and wellbeing services across various regions in New Zealand. This team oversees the implementation of the company's core principles into daily operations, manages regional performance, optimizes resource allocation, and ensures compliance with organizational goals and standards. They work collaboratively to support clinical staff and drive proactive solutions that enhance client engagement, wellbeing, and transformational rehabilitation outcomes.

Proactive

Org chart

Teams

Therapist Team

Occupational Health and Clinical Services

Finance and Administration

Operations Management Team

Offices

Proactive

Org chart

Teams

Therapist Team

Occupational Health and Clinical Services

Finance and Administration

Operations Management Team

Offices

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