Emily Nicholls

Emily Nicholls is an experienced Business Analyst currently working at Procentia since May 2024, with previous roles at Selwood Housing Group and WCBS. Nicholls has effectively captured and defined business requirements, improved processes, and built relationships across various projects including Electronic Document Management and customer service enhancements. As a Scrum Master at WCBS, Nicholls successfully delivered 25 projects using Agile methodologies, managed multiple scrum teams, and focused on performance improvement. Nicholls' background includes roles in business analysis and change management at Thomson Reuters and Value Retail Plc, as well as teaching experience as a Primary Supply Teacher. Nicholls holds a PGCE from the University of Nottingham.