Nigel Hurst

Nigel Hurst is an experienced professional in the BPO sector with a diverse background in operational leadership and continuous improvement. Currently serving as a BPO Executive at Centrevo since February 2022, Nigel focuses on enhancing business growth and operational efficiency. Prior roles include BPO Executive at CCI South Africa, Head of Operational Change & Continuous Improvement and General Manager Operations at Hastings Direct, Head of Integrated Customer Services at Scottish Widows, Director of Contact Centre Operations at ntl, and Head of Banking Operations at Coutts Bank. Nigel's extensive experience spans various leadership positions across notable organizations, demonstrating a strong commitment to operational excellence and customer service.