Proclaim Pty Ltd
Richard Thomas has extensive experience in management and legal roles. Since January 2004, Richard has served as the National Manager of Insurance at Proclaim Management Solutions, overseeing a team of claims managers and focusing on business development across various insurance sectors, including Accident & Health and Professional Indemnity. Prior to this role, Richard worked as a Paralegal at the Treasury Solicitor in the UK, where research was conducted for significant trade practices litigation. Richard's early career included a position as Committee Clerk at the Select Committee Office of the New Zealand House of Representatives, providing policy analysis and procedural advice. Richard holds a BA/LLB(Hons) in Politics and Law from the University of Otago.
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Proclaim Pty Ltd
Proclaim is a specialist claims management company. Our aim is to go beyond and provide you, or your customers, with an unparalleled customer experience. Proclaim brings together sharp people and advanced technology to tailor superior claims management processes for you. We aren't bound by conventional thinking and we use a proven model and claim analytics to help you be more successful. Our clients include Lloyd's of London, local insurers and their agents or coverholders, as well as large companies with high self-insured retentions or deductibles, so you can be sure we are best of breed. We can provide you with solutions across all general insurance lines such as Public and Products Liability, Professional Indemnity, Property, Motor, Accident and Health and other Specialty Lines. We are committed to hiring the best talent and being a great place to work, as we consider this the best way to ensure you get great service. We have twice been named (2013, 15) in a list of Great Places to Work in Australia by BRW. Since we started Proclaim in 1999 we have been committed to creating a unique culture that brings the best out of our people. We believe the exceptional service we provide to our clients and the unique results we get endorse that approach. If your claims aren't in the hands of a specialist claims manager with a progressive model, you could be foregoing significant benefits: • Savings in time spent dealing with problem claims • Significant cost reduction over a reactive, adversarial claims processes • Help identifying risk exposures • Brand protection Complex problems demand focus and specialisation. Specialists focus on a core skill. Focus creates innovation and outperformance. With so much at stake – dollars, time and brand reputation – why would you trust claim management to a company that didn’t have claims as their first and foremost competency? Contact Jon Broome on jbroome@proclaim.com.au if you want to learn how we can help.