Tena Thiessen

Tena Thiessen is an accomplished operations leader with extensive experience in managing and standardizing business processes, ensuring quality management, and driving continuous improvement across multiple organizations. Currently serving as the Director of Operations at Procom since July 2019, Tena oversees the implementation of large-scale Professional Services programs, risk management processes, and business documentation. Previous roles include Director of Shared Services at Bay Talent Group, where Tena managed multiple operational functions and led a successful transition to in-house payroll and accounting. A proven consultant at ProVision and Honda Canada, Tena has a strong background in assessing business procedures and enhancing efficiency. Tena's earlier career includes leadership positions at Randstad Canada and CNC Global, focusing on client implementations, customer services, and billing operations. Tena holds a Bachelor of Business Administration from Ivey Business School at Western University and a Bachelor of Arts in Sociology from Western University.