Josh Fiacco is an accomplished Enterprise Customer Success Engineer at Procore Technologies, leveraging extensive experience in customer success management across various industries, including Multi-Family Housing Development, Renewable Energy, and Oil & Gas. Prior roles at HG Insights and AppFolio, Inc. involved managing significant books of business, fostering relationships with C-suite executives, and driving strategic growth initiatives. With a strong foundation in account management, cross-functional collaboration, and customer training, Josh has demonstrated proficiency in enhancing platform utilization and delivering measurable outcomes. Early career roles include content production and broadcasting, showcasing strong communication skills and an ability to thrive in fast-paced environments. Josh holds a Bachelor of Arts in Communication from UC Santa Barbara.
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