Thomas White is an experienced professional with a diverse background in customer support and technical roles. Currently serving as a Senior Premier Support Technician at Procore Technologies since November 2021, Thomas focuses on maintaining relationships with strategic clients, enhancing technical support processes, and advocating for client needs. Previous positions include Premier Support Technician and Customer Support Representative at Procore, where responsibilities included resolving technical issues and continuous product knowledge improvement. Additionally, Thomas has experience in customer service and operational roles at The UPS Store, the United States Postal Service, and other companies, complemented by a strong educational foundation in Media Studios and Music Theory.
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