Emily Eapen

Director of Customer Success at ProcureK12 by Noodle Markets

Emily Eapen has worked in a variety of roles over the past twenty-two years. Emily began their career in 1998 as a Teacher of Speech and Hearing Handicapped for the NYC Department of Education. During their time there, they designed individual and group intervention plans for school age population, devised a comprehensive lesson plan, implemented a variety of strategies for an Autistic, Emotionally Disturbed, and Multi-Disabled Population, and provided therapy for bilingual students. In 2007, they began working at The Princeton Review as the Director of Training, spearheading all aspects of the annual training for each academic school year, creating and maintaining a database of over 2000 employees, and overseeing multiple aspects of the business including hiring, training, and compliance/government regulations. In 2010, they became the National Director at The Marcole Group, LLC, managing the overall operations of the recruiting, hiring and training of employees and tutors across multiple states, overseeing a team of over 1500 employees with 7 direct reports, and responsible for maintaining a 3M dollar budget and cutting cost to increase profit. In 2014, they joined Fusion Academy as the Director of Student Development, overseeing educational planning and scheduling, providing college counseling, and organizing student meetings and activities for all students on campus. Finally, in 2017, they began their current role as the Director of Customer Success at ProcureK12 by Noodle Markets, managing the operational process of onboarding K12 schools and vendors, ensuring that K12 schools follow Federal, State and district procurement policies as it relates to the use of the ProcureK12 marketplace, and creating operational workflows to ensure K12 schools receive products and services in a timely fashion from vendors.

Emily Eapen obtained a Bachelor of Science (B.S.) in Communicative Disorders and Audiology from SUNY Geneseo between 1993 and 1997.

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Timeline

  • Director of Customer Success

    January, 2017 - present

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