Tatum Julie

Tatum Julie currently serves as a Quality Assurance Specialist at Prodigy Finance, where responsibilities include ensuring quality and compliance standards, conducting quality assurance checks, and managing the quality system for the customer success team. Prior roles at Wonga included Complaints Handling Specialist, where Tatum managed customer complaints, conducted root cause analysis, and ensured compliance with regulatory timelines, as well as a Senior Customer Services Advisor focusing on customer service, account verification, and fraud prevention. Tatum also has experience as a Sourcer & Recruiter at Status Staffing Recruitment Agency, handling interviews and candidate preparations. Tatum's educational background includes attendance at Rocklands Senior Secondary School from 2003 to 2007.