Chelsea Y.

Strategic Customer Success Manager at Productboard

Chelsea Y. serves as a Strategic Customer Success Manager at Productboard since October 2022, bringing extensive experience from a previous role as Senior Customer Success Manager at Hootsuite, where responsibilities included managing a significant book of business for large public organizations and overseeing the customer life cycle. Chelsea's career in customer success also includes positions as Customer Success Manager and Customer Success Associate, where management of a $1 million USD portfolio in Government and Higher Education sectors was highlighted. Early roles involved marketing and communications, including positions as Marketing Executive & Office Manager at Sherwin O'Riordan and Marketing Coordinator at Western Media Group. Educational qualifications include a Diploma of Technology in Marketing Management from the British Columbia Institute of Technology and ongoing studies in Clinical Nutrition at The Institute of Holistic Nutrition.

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