Moe A.

Moe A. is a skilled Product Specialist at Productboard since April 2025, focusing on customer onboarding, product adoption, and cross-functional collaboration to enhance user experiences. Prior to this, Moe excelled as an Enterprise Customer Success Manager at Semrush, managing over 90 accounts and achieving a notable +90% year-over-year retention rate. Additional experience includes roles as a Customer Success Specialist at Merlon, where Moe specialized in AI training content, and as a Communications Specialist at ICON plc, crafting client-focused campaigns. Early professional development involved immersive learning as a Student Ambassador at GAKKO and event organization for TEDxYouth@EMIS. Moe holds a Bachelor's degree in Liberal Arts and Humanities from Charles University and has participated in various educational programs aimed at peace and conflict resolution.