Bruce Osborn

Bruce Osborn is an experienced professional in sales operations and analytics, currently serving as Sales Operations Lead at Professional Case Management since August 2021. Previously, Bruce held roles at ESG (Customer Success as a Service®️) from March 2019 to August 2021, including Senior Operations Analyst and Operations Analyst. Bruce's background includes positions at ServiceSource from May 2014 to March 2019 as Business Intelligence Analyst II and Senior Operations Services Specialist. Earlier experience includes Operations Supervisor and Guest Services Representative at Marriott International from August 2012 to May 2014, and Front Desk Clerk at Hilton Worldwide from June 2011 to May 2012. Bruce graduated from Susquehanna University in 2011 with a Bachelor of Arts in Political Science and a minor in Business Administration.