Professional
Juanita Young-Chapa started their work experience in 2006 as a Credit Analyst/Collection Manager at McKenzie Leasing and Finance. Juanita then joined Hawes Financial Group in 2009, where they held the roles of Commercial/Special Asset Collection Manager and later Collection Manager - Professional Credit. In 2018, they joined Professional Credit as the VP of Legal Operations.
Juanita Young-Chapa has a background in Banking and Finance. Juanita attended Lane Community College where they studied Banking and Finance. In addition to their education, Juanita has obtained certifications in Healthcare Collection Management and as an ACA International Professional Collection Specialist. Juanita acquired the Healthcare Collection Management certification in July 2016 from ACA International, the Association of Credit and Collection Professionals. In April 2005, they obtained the ACA International Professional Collection Specialist certification from the same institution.
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Professional
Founded in 1933, Professional specializes in accounts receivable management services offering two dedicated service lines: Professional Credit collections, and Ensource, scalable revenue cycle solutions. We set ourselves apart from others in the industry with our unique focus on utilizing cutting-edge technology and science to support the needs of clients and a dedication to delivering consumer-centric financial services that enhance client-consumer relations. Our physical office locations span the Pacific Northwest, with the main corporate office in Vancouver, Washington, and operational headquarters located in Springfield, Oregon. We offer our clients a comprehensive suite of financial services tailored to their unique needs as well as training sessions, staffing support, and consultation services that help define our organization as a true industry partner. We can proudly tout that our services yield higher than industry averages and unmatched results.