Agnieszka Zimny

Customer Support Director at Profitroom

Agnieszka Zimny has a diverse work experience in customer support and team management roles. In their current role as the Customer Support Director at Profitroom, they oversee the support team's activities. Prior to this, they worked as a Support Manager at Profitroom. Before joining Profitroom, Agnieszka worked as a Customer Care Team Lead at CRIF. Agnieszka also had significant experience at Revolut, where they served as the Team Lead - Customer Support. Earlier in their career, they had a role as a Team Lead - Community Support Representative at Uber, where they managed a team of 10-20 people and performed various responsibilities such as team coordination, performance monitoring, recruitment, and providing high-quality support through social media channels.

Agnieszka Zimny pursued their education from 2011 to 2016 at Uniwersytet Ekonomiczny w Krakowie. Agnieszka obtained a degree in Spatial Engineering, specializing in the field of study of Spatial Engineering.

Links

Previous companies

Revolut logo
Uber logo
CRIF logo

Timeline

  • Customer Support Director

    January, 2023 - present

  • Support Manager

    September, 2021