Mariana Acosta

Mariana Acosta is an experienced customer success manager currently at Profitroom since May 2023. Previously, Acosta held the position of account manager at Booking.com from June 2017 to June 2022, where responsibilities included empowering partners to optimize their platform usage. Prior experience also includes roles as a leisure hotel sales coordinator at NIZUC Resort & Spa and sales executive at Creative Cancun International LLC, as well as group sales planning executive at Amstar DMC. Acosta has also gained experience through internships and entry-level positions in hospitality, including guest services at Villa del Palmar Resort and Spa and operations at Walt Disney World. Acosta holds a degree in Sustainable Tourism and Hospitality Management from Universidad del Caribe, awarded in 2012.