Progility Technologies
Heather Kitteringham is a seasoned professional with extensive experience in service management and client engagement. Currently serving as the National Services Manager at Progility Technologies since October 2017, Heather leads teams in the Managed Services Division, focusing on proactive support and adherence to contractual obligations. Previously, at Care Connect Group, Heather held the roles of National Team Leader and Client Experience Specialist, emphasizing client onboarding, service engagement, and effective communication. Heather's career began at Datacraft and spans over two decades, including significant roles at Dimension Data, where responsibilities included service management reporting, contract management, and stakeholder engagement. Heather's educational background includes studies at Maroondah High School and Lilydale Tech.
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Progility Technologies
As a leading information, communications and technology partner in Australia, we understand that having efficient and robust communications can mean the difference between success and failure, profit and loss and sometimes, life and death. We also acknowledge that designing and delivering these systems is only the beginning of the solution. Ongoing support is crucial to optimising the performance of your communications system. We are a proudly Australian organisation, with a history of over 30 years’ experience deploying emerging communication technologies, having delivered many first of its kind technologies in Australia. Our vision is to champion innovative technologies to deliver tomorrow's solutions today. Our expertise As a system integrator, we have the technical expertise to deliver the most complex projects through a national network of operations. - Unified Communications - Messaging and Alarm Integration - Location Based Services, Real Time Location Services & Tracking Solutions - Networking & Security - Push-to-Talk & Radio Communication Solutions - Inbuilding Coverage and Black Spot Remediation - Safety & Security Solutions - General Infrastructure - Professional Services - Support & Managed Services Our Clients Our clients span across Banking & Finance, Construction, Education, Emergency Services & Public Safety, Entertainment & Public Venues, Facilities Management, Government & Government Agencies, Healthcare (including Aged Care), Hospitality, Manufacturing, Mining, Oil & Gas & Energy, Retail, Security, Transport & Logistics, Utilities and Warehousing. Our National Presence Four locations across Australia - Melbourne, Sydney, Brisbane and Perth + regional Victorian operations.