Cathy Baker

Cathy Baker has over two decades of management and training experience, currently serving as Area Manager for the Midwest region at Programmed since February 2014, with previous roles including Branch Manager, Operations Training and Development Manager, Service Centre Manager, Works & Sub Contractor Manager, and Call Center Co-ordinator. Cathy held the position of Project Manager at Programmed Facility Management B2GJV from February 2020 to October 2020. Prior experience at Qantas from July 2000 to April 2014 includes roles such as Acting Supervisor, Quality Evaluator, Training Facilitator, and Senior Telephone Sales Consultant, focusing on staff development, performance evaluation, and customer service. Education includes attendance at Penrhos Ladies College and Newman Senior High School.