Programmed
Samantha Cowan is an experienced professional in the field of claims management and injury management, currently serving as the Group Self Insurance Manager for South Australia at Programmed since April 2021, where responsibilities include end-to-end case management for self-insured workers' compensation claims. Prior experience includes roles at Master Builders SA as a Return To Work and Injury Management Consultant, and multiple positions at EML, including Liability Specialist and Claims Specialist, where Samantha was recognized with the 2016 National Excellence Award for Outstanding Performance by a Team. Earlier experience includes senior claims advisory at Xchanging and case management roles at Employers Mutual Limited, specializing in high-risk psychological claims. Samantha holds a Certificate IV in Personal Injury Management from Innovative Training and Recruitment and completed secondary education at Gleeson College.
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