Jeff Griffith

Jeff Griffith is an experienced Application Support Analyst currently employed at Progress Rail, A Caterpillar Company since July 2021. Prior to this role, Jeff served as a Senior Business Systems Analyst at Resideo from 2018 to 2020, where responsibilities included leading global IT Change Management initiatives and managing infrastructure changes using ServiceNow. Jeff's extensive career also includes a significant tenure at Honeywell from 1997 to 2018, encompassing various positions in Aerospace and Corporate Change Management. Key achievements involved evaluating change requests, providing incident management support, and facilitating user acceptance testing. Jeff's early experience includes roles as a Programmer/Analyst at Jacksonville State University, focusing on payroll, personnel, and financial systems. Jeff holds a Master of Arts in General Studies and a Bachelor of Science with a double major in Computer Science and Mathematics, both from Jacksonville State University.