Ipsa Pradhan is an experienced Salesforce Administrator currently working at Progress Residential® since December 2023. Previously, Ipsa held the position of Salesforce Administrator at UnitedHealthcare from February 2020 to April 2022, focusing on managing healthcare data and enhancing the end-user experience. Prior experience includes Salesforce Support at Niyuta Technologies, INC from August 2017 to January 2020, where Ipsa managed support requests and participated in cross-functional agile teams. Ipsa holds a Bachelor of Technology in Electrical Engineering Technologies from Biju Patnaik University of Technology and has achieved 2x Salesforce certifications along with 6x Superbadges through Salesforce Trailhead.
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