Jennifer Patel

Jennifer Patel is a seasoned professional with extensive experience in process improvement and project management across various industries. Currently serving as a Senior Process Improvement Architect at Progress Residential®, Jennifer leads initiatives that enhance Salesforce case management processes, benefiting over 1,000 employees. Previous roles include Vice President at Investis Digital, where Jennifer integrated project management teams and established resource management practices, and Senior Director of Operations at Vertical Measures, where process improvement efforts significantly reduced revenue to headcount ratios. Jennifer's career began as a Public Relations intern, with subsequent roles showcasing a strong track record in team leadership, operational efficiency, and client service. Academic qualifications include an MBA in Leadership from the W. P. Carey School of Business at Arizona State University and a B.S. in Business Administration with a focus on Marketing from the University of Arizona.