Progress Residential®
Rama Baaj has over 10 years of work experience in various roles and industries. They currently work at Progress Residential as a Senior Director, Customer Advocacy and Enablement, where they have been since January 2023. Prior to this role, Rama held positions at Total Care Services, Inc. as a Quality Assurance Manager and Metrics Manager. They also worked at EBED COMMUNITY IMPROVEMENT, INC. as the Director of Residential Services, and at Arizonas Children Association as a Senior Program Supervisor and Intensive Case Manager. Rama began their career at TRELLIS SERVICES LLC as an Instructor.
Rama Baaj has a Bachelor's degree in Psychology from the American University of Beirut. Rama also holds a Master's degree in General Psychology from the same institution. Additionally, they have obtained a certification in Child and Adolescent Needs and Strengths from Chapin Hall at the University of Chicago.
Progress Residential®
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At Progress Residential®, we know that opportunity isn’t about being in the right place at the right time. It’s about seeing things differently. We’re one of the largest providers of single-family rental homes in the country, with 95,000 homes across the US. We are disrupting the age-old rental industry by hiring innovative people and using technology to dramatically improve the way people find, lease, and love where they live. We’re driven by the excitement of redefining the real estate industry, of building new technologies and processes, of empowering our team members with state-of-the-art tools and resources, and providing a living experience that changes lives. At Progress, we embrace innovation to make our business win and grow, disrupt conventions, and make decisions quickly with the resources of a large company and the heart of a small one. Join us and you’ll be surrounded by Progress Makers. From our inspiring leaders, creative problem solvers and doers, to our supportive peers, we’re all working together to stretch, grow and challenge the status quo to deliver a great experience to the people who call our houses their home. Apply today and put your purpose, curiosity, ideas, and talents to work at Progress Residential.