James Rago is a seasoned product management professional with extensive experience in the technology sector. Currently serving as Principal Product Manager at Progress since November 2021, James oversees the Orchestration and Monitoring SaaS product from inception to launch, previously holding the title of Senior Product Manager. Prior experience includes a significant tenure at Kemp from June 2010 to November 2021, where James held various roles including Technical Product Manager, Global Support Manager, and Americas Technical Support Manager. Responsibilities encompassed managing product life cycles, leading a team of Technical Product Managers, and handling escalated technical issues. James started their career in the US Navy as an Information Systems Technician from July 2005 to July 2009. Academic credentials include an AAS in Network and Administration from Suffolk County Community College and further education at St. Joseph's University New York.
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