Kajol Agarwal is a skilled Technical Support Engineer with extensive experience in customer support and product specialization. Currently employed at Progress as a Technical Support Engineer II since March 2025, Kajol previously worked at Freshworks as a Product Specialist from April 2024 to April 2025. Prior to that, Kajol gained valuable experience at Amazon Web Services (AWS) as a TCSA (Core) from November 2022 to April 2024, where responsibilities included troubleshooting and guiding customers in the use of AWS products and features. Kajol also worked as a Technical Support Engineer at Vedantu from July 2020 to November 2022. Educational background includes a degree from Jadavpur University, completed in 2020.
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