Progress Software Corporation is an American publicly held company headquartered in Bedford, Massachusetts.

Software

Progress

Progress' headquarters in Burlington, MA, United States

This department focuses on ensuring customer satisfaction and engagement through support, guidance, and relationship management.

Customer Success

The Software Engineering team at Progress is responsible for designing, developing, and maintaining innovative software solutions that enhance user experience and performance across the company’s product offerings. This team leverages a range of technologies and practices, including DevOps and cybersecurity, to ensure high-quality, secure, and efficient software delivery. With a focus on collaboration and technical excellence, the team also provides critical support and direction for technical challenges and product enhancements.

Software Engineering

This department is responsible for managing client relationships and ensuring customer satisfaction through effective account leadership and support.

Account Management

This department provides assistance and solutions for technical issues encountered by users, ensuring optimal functionality of products and services.

Technical Support

The Product Management team at Progress Software Corporation is responsible for guiding the strategy, development, and lifecycle of the company's software products. This team collaborates closely with cross-functional groups, including engineering, marketing, and sales, to identify market opportunities, define product features, and ensure alignment with customer needs. They leverage data-driven insights to drive product innovation and enhance user experience, ultimately contributing to the company's growth and success in the software industry.

Product Management

This department focuses on providing technical expertise and support to the sales process, ensuring that products meet customer needs and facilitating successful installations.

Sales Engineering

This department focuses on managing and facilitating the renewal process for client contracts and accounts.

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Other teams

Software Engineering

Account Management

Technical Support

Product Management

Sales Engineering

Renewals Management