Progressive Infovision Private Limited
Ravindra Kumar is a Service Desk Engineer at Progressive Infovision Pvt Ltd since March 2020, specializing in patch management and troubleshooting. Responsibilities include deploying Microsoft released monthly patches and ensuring compliance with ITIL standards to enhance customer satisfaction through effective SLA and process adherence. Ravindra holds a Bachelor of Computer Applications from Maharshi Dayanand University, along with certifications in C and CCNA.