Melissa Oliveira

Melissa Oliveira has extensive experience in patient services and medical reception, currently serving as a Patient Services Representative at Physical Therapy & Beyond since June 2016. In this role, responsibilities include greeting incoming patients, managing high volume phone lines, and coordinating patient flow. Concurrently, since June 2013, Melissa has been a Medical Receptionist at ProHEALTH Care Associates, where tasks involve maintaining patient accounts, coordinating physician schedules, and ensuring HIPAA compliance. Previous experience includes serving as a Catering Coordinator at Panera Bread, where Melissa managed catering transactions and fostered client relationships to increase sales. Melissa's educational background includes a diploma in Restaurant, Culinary, and Catering Management from the New York Institute of Technology, along with licenses as an Aesthetician from the New York Institute of Beauty.