Joslyn Giannini

Joslyn Giannini has extensive experience in customer advocacy and management, currently serving as Customer Advocate Manager and previously as Customer Care Supervisor at the Project Management Institute since March 2014. Prior to this role, Joslyn worked at CardioNet from 2006 to 2011 as Manager of Learning and Performance Improvement. Academic qualifications include a Master of Science in Organizational Development & Leadership from Saint Joseph's University, earned between 2011 and 2013, and a Bachelor of Arts in Organizational Management from Cabrini University, completed from 2005 to 2007.