Adriano Pitano

Adriano Pitano currently serves as Gerente de Customer Success at Softplan since January 2024, while also holding the same position at Projuris By Softplan since June 2021, in addition to roles such as Operations Coordinator and CS and Support Leader. Key responsibilities include managing operational teams and budget planning. Prior experience includes serving as Operations, Processes, and Continuous Improvement Coordinator at Doutor Multas, where notable achievements involved migration to remote work during the Covid pandemic and restructuring customer service operations. Earlier roles at Doutor Multas encompassed Customer Success and Support Coordinator and Production Coordinator, showcasing a strong track record in enhancing customer experience and productivity. Adriano began professional endeavors as a Sales Representative at TIM. Educational credentials comprise an ongoing MBA in Economics and Business Management from FGV and a law degree from Universidade Católica de Pelotas.