Thomas Patterson

Thomas Patterson has a diverse work experience in the IT field. Thomas started their career at Colliers-International as the US IT Operations Support Lead, where they managed IT infrastructure needs for offices, partners, and affiliates. Thomas then joined HTC as the Manager of End User Support, overseeing a team of five and supporting users in a Windows/Mac environment. Currently, they are the Head of IT Service and Delivery at Promethean, managing a multinational support team and successfully delivering projects on time and within budget. Thomas has also played a key role in the implementation of Microsoft Teams corporate-wide.

Thomas Patterson's education history includes a Certificate in Informations Systems Technician from the U.S. Navy and a Bachelor of Science (BS) in Health Science from Youngstown State University. Thomas also obtained various certifications, such as "Ken Blanchard on Servant Leadership," "Introduction to Prompt Engineering for Generative AI," "Learning ServiceNow," "Windows 11: Security," "The Best Leadership Lessons from the Worst Bosses," "Understanding and Supporting ADHD Colleagues in the Workplace," "Balanced Scorecard and Key Performance Indicators," "Business Ethics for Managers and Leaders," "Data Ethics: Making Data-Driven Decisions," "Goal Setting: Objectives and Key Results (OKRs)," "Introduction to Artificial Intelligence," "LinkedIn AI Academy AI-100: 1 Demystifying AI," "LinkedIn's AI Academy," "Learning Google Workspace Administration," "Learning Cloud Computing: Core Concepts," "Interpersonal Communication," "Learning Computer Forensics," "Objectified," and "Learning Cryptography and Network Security."