Liam Ferguson is an experienced professional in customer service and candidate support, currently serving as Global Candidate Services Supervisor at Prometric since August 2019, where responsibilities include managing a team of Candidate Service Specialists and addressing escalated queries. Prior experience includes roles as Global Candidate Care Specialist and Customer Care Specialist at Prometric, and working as a Customer Service Representative at YapStone, focusing on the North American market. Additionally, Liam held positions at PayPal as a Fraud Analyst and in customer service, dealing with North American and Canadian inbound contacts. Liam holds a FETAC Level 5 Certificate in Sports Health and Fitness from O'Fiaich Institute of Further Education.
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