Nicolo' Giorgio Mugnani

Customer Service Knowledge Manager at PromoFarma

Nicolo' Giorgio Mugnani has a diverse work experience. Nicolo' Giorgio started their career as a Project Manager Assistant at Imago Mundi in 2011 and then worked as an Assistant Archivist at Regione Autonoma della Sardegna in 2012. In 2015, they became a Project Manager Assistant at Proyecto Barcelona. After that, from 2016 to 2018, they worked at SELLBYTEL Group Spain as a Community Manager and later as a Team Manager. In 2018, they joined DISCREPANTIA, gestors culturals as a Cultural Manager Assistant. From 2019 onwards, they worked at PromoFarma.com, first as a Customer Support Agent and then as a Customer Service Content Manager. In 2020, they took on the role of Customer Service Trainer at PromoFarma.com.

Nicolo' Giorgio Mugnani's education history is as follows:

Nicolo' earned a Laurea Triennale in Beni Culturali from the Università degli Studi di Cagliari, studying from 2007 to 2011. In 2012, they pursued further education at the same institution and obtained a Laurea Magistrale LM in Storia dell'arte, completing their studies in 2015.

In 2014, Nicolo' participated in an Erasmus program at the Universitat Autònoma de Barcelona, specializing in Historia de l'arte for a brief period.

After a gap of a few years, in 2016 and 2017, Nicolo' attended Divulgación dinámica, where they obtained a Master en Gestión y Creación de Espacios Culturales.

Further expanding their knowledge in the field of cultural management, in 2018, they enrolled at Escola Superior de Turisme de Barcelona for a short term, receiving a certificate in Promoció Turística Local i Informació al Visitant with a focus on Turismo, ocio y naturaleza.

In 2019, Nicolo' pursued additional professional development at Hellenic Open University, specializing in Digital Skills for Museum Professionals.

Outside of formal education, Nicolo' has also obtained several certifications. In 2006, they received a Diplôme d'études en langue française (A2-B2) from the Ministère de l'Enseignement supérieur, de la Recherche et de la Science. In 2007, they obtained the Fit in Deutsch 2 and Zertifikat Deutsch B1 certifications from the Goethe Institut.

More recently, Nicolo' has focused on improving their language skills. Nicolo' Giorgio obtained the Català Basic (A2) certification from the Consorci per a la Normalització Lingüística in October 2018. Nicolo' Giorgio then achieved a higher proficiency level by obtaining the Català B1 certification in June 2020, followed by the Català C1 certification in March 2022, both from the same institution.

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