Alfredo Uribe N.

Manager of Customer Success at Prontopia

Alfredo Uribe N. has worked in various roles since 2012. In 2016, they worked as a Marketing and Sales Partner at Makaira. In 2017, they were an Intern at Promigas, where they conducted macroeconomic research, analyzed potential and current business opportunities, and created executive informs and presentations for managers. In 2018, they worked as a Business Development and Digital Marketing at Demalia, where they created and implemented buyer persona, customer journey, and digital marketing strategies. Alfredo also worked as a Marketing Internship at Academia Da Vinci S.L. In 2019, they were a Resident at Demium Startups, where they were a finalist in Demium AllStartups and co-founded Jombo, a PMS B2B SaaS. Alfredo also worked as Business Development and Operations at OYO, where they developed and implemented the Go To Market (penetration) strategy to position themselves in Catalonia. In 2020, they were a Growth Specialist at RobinGood, where they managed the B2B sales flow, acquired +20 HORECA, national and international clients, and Christmas packages. Alfredo also created and managed a website and ecommerce (+10 products) and formed alliances and collaborations with +10 foundations, companies, and ecommerce to grow the community and increase their impact. In 2021, they were an Especialista en desarrollo de negocios at Parclick, where they acquired and managed +100 customers and maximized their revenues through upselling and campaigns. Alfredo also identified and acquired new lines of clients such as hotels, coworkings, and shopping centers. In 2022, they are a Manager of Customer Success at Prontopia, where they increased customer experience from 4.0 to 4.7 out of 5 points.

Alfredo Uribe N. obtained a Bachelor of Business Administration - BBA from Universidad Sergio Arboleda between 2014 and 2018, majoring in Business Administration and Management, General. Alfredo then completed a Diplomado in Economía Colaborativa from Universidad Sergio Arboleda, Madrid in 2018. Finally, they obtained a Master en Dirección de Marketing y Comuniación Empresarial from Universitat Politècnica de València (UPV) in 2019, with a field of study in Empresa, gestión, marketing y disciplinas afines.

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