Michael Gabbitas has extensive experience in IT management and support, beginning with the role of IT Training Manager at Brigham Young University, where responsibilities included managing a training program for software classes and internal IT training, as well as developing a "Train the Trainer" initiative. Subsequent positions include significant roles such as Operations and Support Center Management, where Michael managed a large IT service desk and was involved in major incident response efforts, and Problem Manager, where design and implementation of the Problem Management process were key contributions. Additional experience includes working as a Network Engineer at Valley Behavioral Health, an ITIL Process Analyst at University of Utah Hospitals and Clinics, and various technical support roles at companies such as WordPerfect, Zions Bank, and The Church of Jesus Christ of Latter-day Saints. Michael holds a Bachelor’s Degree in Psychology from Brigham Young University.
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