Aaron Butler

Aaron Butler is a seasoned professional in customer service and operations management, currently serving as the IDR Customer Service Director at ProPeer Resources since July 2025, where responsibilities include developing training and quality assurance for the Independent Dispute Resolution Department. Prior experience includes directing the Patient Care/Contact Center at Access Community Health Network, where efforts focused on optimizing workflows and enhancing patient experience through the EPIC scheduling system, and managing customer care operations at Advocate Health Care, where significant advancements included the establishment of a business-to-business call center and a substantial team expansion. Earlier roles also included a managerial position at Walter Surface Technologies, emphasizing call center development and IT collaboration. Aaron Butler holds an MBA in Business Administration from Keller Graduate School of Management of DeVry University and a Bachelor of Applied Science in Marketing from Alabama State University.