John-Sebastian Zuluaga

John-Sebastian Zuluaga has a diverse range of work experience. John-Sebastian currently works as a Showroom Manager at Proper Cloth, a position they have held since June 2022. Prior to this, they were a Client Advisor at the same company from March 2021 to June 2022.

In 2021, John-Sebastian was a Customer Experience Fellow at KindWork. During this role, they participated in a 6-week intensive course where they gained technical skills in platforms such as Zendesk, Intercom, Slack, macOS, and Google Suite Certification. John-Sebastian also developed professional skills in giving and receiving feedback, handling challenging customers, and effective workplace communication.

From 2020 to 2021, they worked as a Busser at Le Bilboquet, where they assisted waiters, captains, and managers in preparing the restaurant for a high-end dining experience. John-Sebastian excelled in multitasking and attention to detail in this fast-paced environment.

In 2017, John-Sebastian served as a Product Development Assistant at Marc Jacobs. John-Sebastian provided support to the design team in the development of Handbags, Small Goods, and Special Projects. John-Sebastian demonstrated proficiency in digital inventory software and managed Excel spreadsheets.

From 2014 to 2017, they worked as a Visual Merchandiser at TOPSHOP TOPMAN, where they utilized their fashion and trend knowledge to showcase merchandise on the selling floor. John-Sebastian also engaged in customer support and utilized sales charts to create appealing displays.

In 2015, John-Sebastian was a Sales Athlete at Nike, where they provided customer service and product knowledge on Nike products. John-Sebastian excelled in building relationships, answering inquiries, and driving sales.

John-Sebastian started their career in 2013 as an Assistant Inventory Coordinator at American Apparel. John-Sebastian assisted the lead Inventory Coordinator in managing inventory and completed daily orders for in-store, shipping, and receiving. John-Sebastian extensively used Excel for inventory management and reporting.

Overall, John-Sebastian Zuluaga has gained a breadth of experience in customer service, inventory management, retail operations, and fashion product development throughout their career.

John-Sebastian Zuluaga completed their education with a Bachelor's degree in Production Management from the Fashion Institute of Technology. John-Sebastian attended from 2013 to 2019. Prior to that, they obtained their High School Diploma from Holy Cross High School in Flushing, NY, where they studied from 2009 to 2013. In addition to their formal education, John-Sebastian Zuluaga also obtained a certification in the KindWork Customer Experience Fellowship from KindWork in February 2021.